As a landlord, you probably know that it’s important to maintain good relationships with each of your renters. Good relationships mean that you will reap a number of benefits, including longer tenancy, positive referrals, and happy tenants. If you are looking for some ways to improve your connection with your renters, then continue reading today’s post for some of our tips.
At Rental Research Services, we understand that building and maintaining solid relationships with your tenants is key to things running smoothly. When you order a rental history report from us, you will get all of the tenant reports and checks you need to ensure that you are getting the most qualified tenants possible. Contact us today to see how easy it is to get started on a rental history report.
1. Have an Open-Door Policy
One of the best ways that you can make your tenants feel at ease is to let them know that you are always available to talk with tenants and willing to respond to any questions or concerns they may have. From questions about their lease and repair requests to concerns about a payment extension and questions about other areas of the facility, it’s important for your tenants to know that they can contact you.
Maintaining an open-door policy means that your tenants will feel valued, you’ll be able to stay on top of necessary repairs, and an atmosphere of mutual respect is sure to develop.
2. Respond Promptly to Repair Requests
As a landlord, you have a lot of tasks that you work to manage as efficiently as possible. While it’s not always easy to respond to every repair request or emergency repair, it’s important to remember how vital these two items are when it comes to maintaining good rapport with your tenants. Even if you are unable to get to something right away, a prompt response with your anticipated repair schedule will help to reassure your tenants that you care about them and will address their issue as soon as possible.
3. Be as Available as Possible
Another way that you can improve the relationships you have with your tenants is to provide them with multiple ways to get in touch with you. From landlines and cell phones to email and texts, there are a variety of options for helping tenants contact you. Depending on the age of your tenants, you may find that older people prefer to talk with you on the phone while younger people prefer text messages. Be sure to communicate which method of communication you prefer, and your schedule of availability.
4. Send Alerts to Tenants
A great way to let your tenants know that you care about them is to send alerts anytime there are scheduled maintenance checks, repairs, or showings. Alerts communicate that you are taking care of any maintenance or repair issues while respecting their privacy.
At Rental Research Services, we know that one of the most important aspects of maintaining good relationships with your tenants is to get qualified tenants to begin with. We are proud to offer the thorough rental history reports you need to make sure that you are finding the best tenants possible. Contact us today to start the process of getting the rental background checks you need.