Text Box: Residential Occupancy Performance Reports Text Box: “Problem Renter Database has evolved into the Residential Occupancy Performance Report” Text Box: Are You Screening Before Screening? Text Box: Verify that the Social Security number matches the one on your application.

   Some believe that the tenant screening process begins when the application or applicant information is provided to the tenant screening company.  Nothing could be further from the truth.  The screening process begins right when the applicant walks through your door.

    Tenant screening reports are only as accurate as the information that is provided.  That is why it is essential that the screening process start with you, the property manager.  When it’s time for the applicant to provide their information on an application, have the applicant provide multiple forms of identification to you for verification.  Some samples include:

Government-issued Photo Identification.  This Identification (often a drivers license) should be presented to you at the time the applicant is applying for residence at your property.  This photo ID will allow you to purify the following

information the applicant has provided on their rental application - their name, date of birth, and a physical address.  You should look at the ID while the applicant is in your presence to verify that the face on the ID matches the person in front of you.

Social Security Card.  The card should also be presented to you at the time the applicant is applying for residence at your property.  Reviewing the applicant’s Social Security Card allows you to not only verify that the Social Security Number is correct, but also that the number has been assigned to your applicant.  If the applicant cannot provide a Social Security Card, then the applicant should provide to you either a copy of a recent pay stub, a recent income tax statement, or any other document that clearly associates the Social Security Number to the applicant.

Pay Stubs.  Having the applicant provide pay stubs helps

to verify their current employment, their current salary, their hours worked per week, and can additionally verify their name and Social Security Number.  Most mortgage and automotive lenders require two consecutive pay stubs before considering an individual for a loan.  This holds true for the rental housing industry, since most individuals must income-qualify in order to rent from their prospective complex.

     If the applicant either does not want to provide or cannot provide any of these forms at the time they apply, simply state that both the ID forms and pay stubs need to be provided before the application process can continue.

     Taking the time to verify a person’s identity before turning the information over to process their application will ensure a thorough tenant screening report, a safer property for you and your residents, and a more profitable property for you.

For over 35 years, Rental Research Service’s “Problem Renter Database” has contained an extensive database of individuals who were identified by our clients as being problem renters.  Today, the “Problem Renter Database” has evolved into the Residential Occupancy Performance Report, or “ROPR”.  The ROPR reporting system involves more than just a system to report undesirable residents.  The ROPR enables you to not only keep providing information on problem renters, but also report on desirable residents by reporting their positive rental

history and expediting future applications.  You can also supply information on renters whom you categorize as “neutral” (neither positive nor negative). 

     This system will reduce the burden you assume when contacted for a reference in the future, since you will no longer have to dig through the files to find an individual’s rental history.  Simply supply the information to us and be done with it!  The ROPR service is provided at no cost to you.  ROPR's that reflect either a positive or neutral rental experience will remain in our

system indefinitely.  Those that reflect a negative rental experience will only remain in our system for 7 years.

 

Coming Soon:  Submit your ROPR’s online!  Send the rental history while it’s fresh in your mind by clicking on our website and supplying the information in our easy-to-follow format.  This service will be available to you in the very near future.

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