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The phrase, “Evolve or die”, could not be more accurate when it comes to the tenant screening industry. That’s why Rental Research Services has evolved above and beyond client expectations, national industry standards, and our own original methods to create the next level of innovation in tenant screening. This evolution has touched almost every aspect of our business in a snowball effect that has been exciting to witness. Because of our sophisticated online service, our data depth |
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has grown to include almost 200 million criminal records, tens of millions of eviction histories, Sexual Predatory Offender registrations from 45 states, and Problem Renter Database entries from property management companies across the country! Beyond the massive expansion of data, we have added supplemental county criminal record checks, 30 second online report generation (available 24/7/365), and a color-coded reporting system that our clients are going ape over! We have added real time |
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access to pending employment and rental verifications as well as a 24-hour support line for off-hours assistance. You may ask, “What does this mean to me?” The answer is easy - more data, faster decisions, less expense, and a stronger bottom line. By evolving into the next generation of tenant screening, we are bringing our clients into the next generation of profitability. |
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Whether you fax in your applications for screening (some people still do this) or use our online screening tool, the Internet Instant Inquiry, insuring that the information on the application is complete, accurate and legible goes a long way towards improving your results. Many property managers end up running the same person two, three and sometimes four times because of inaccuracies entered into the screening search. If you take a sampling of your typical applications and examine the handwriting of the applicant, you will notice the difficulty in determining the spelling of many words. If you are faxing these applications, just imagine how difficult it is to read the text once it comes out of a fax machine. Since the applicant’s information must be processed by a computer at some point, it pays for you to understand that |
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computers are very literate...if a misspelled name is entered, that is what the search will be based on. “Allen” and “Alan” are completely different names when it comes to searching for records. A person that is trying to hide something may alter some of their information in an attempt to “fool” the computer search. A prime example comes from a recent search in our office that involved an altering of the last digit of the applicant’s date of birth. When the inquiry was run, the date of birth that the person gave was exposed as incorrect, because our report showed that her Social Security number had been issued prior to the fictitious date of birth. When the inquiry was run, the date of birth that the person gave was exposed as incorrect, because our report showed that her Social Security number had been issued prior to the fictitious date of birth.
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The property manager involved then ran a second report with the correct date of birth, and a whole list of evictions and criminal records filled the screen. The point of this is to illustrate the need for accuracy when doing your screening. A good way to increase accuracy is to compare the applicant’s Social Security Card and driver’s license to see that your application is filled out correctly. This will greatly improve your results, and eliminate the need to order additional reports on the same person. (See the related article titled, “Are You Screening Before Screening?”). Review the information prior to submitting it to insure readability (if faxing) and to make sure it is accurate. You will have much better reports as a result. |
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